• 1:1 Extension

    7 Step Programme

Designed for the hospitality market …

Do you wish to strive for excellence in your property or business? If so, our 7-step program has been created to provide a solution that all hospitality establishments face, by providing you with the solution before the quality audits and mystery shops arrive on your doorstep.

Our 7 Step program helps your business and team strive for excellence and identifies all areas of development to improve overall performance. We focus on areas that affect your annual audits and quarterly mystery shops.

Our program will help you develop your business and strive for excellence within your team and the products and services you offer.

We will help you identify your key strengths and provide solutions to your weaknesses while identifying your opportunities in the marketplace and help minimize the threats to your business.

Following the Seven Steps will help you improve to ensure you as a business and team are striving to be the best you can be, which in return will give better results.

Zoe Wadsworth

Enthusiastic, driven, and gets results. Also, a natural people person with the drive to ensure all aspects of the project are carried out and exceeded to the highest ability. Which in turn has made a real difference to the portfolio and business.

– Emma Long, Commercial Director

Proactive in all areas of growth for the sales and marketing department within Hilton UK (North Region). Helps build teams with their enthusiastic approach. Helping highlight all areas of improvement in a positive way. Building good relationships and having great attention to detail which is paramount.

– Lesley French, Sales Manager